The Cardiff Devils season tickets for 2017/18 are now on sale. Please read ALL the information below about changes in price bands, blocks and how to pay.
SEATING PLAN - We have amended our blocks starting from the 2017/18 season. Blocks 8 & 20 are now GOLD seats instead of Silver. Blocks 1, 2, 6, 7 & 17 are now SILVER instead of Bronze. Blocks 13, 14, 15 are now BRONZE instead of Silver.
We always said we would re-evaluate the blocks after our first full season in Ice Arena Wales. We found that the most desirable seats are the end where we shoot twice and should be reflected in the price. We understand that for some of you, this could mean an increase for your season ticket of between £25 and £55 at the most, which is between 78p and £1.72 per game for what we see as the best seats in the arena. Anyone who is not happy with the price increase has the option to move to a block with a lower price tier.
Band 1 - Adult = 22 to 59 years of age as of Sept 1st, 2017
Band 2 - Young Adult = 16 to 21 years of age as of Sept 1st, 2017…. Older person = 60 years of age and up as of Sept 1st, 2017… Registered Disabled = proof of disability is required
Band 3 - Child = 3 to 15 years of age as of Sept 1st, 2017
There is no longer a full-time student ticket, but the young adult replaces the student ticket this season.
GAMES INCLUDED ON YOUR SEASON TICKET - A Devils season ticket is for 32 home games. This covers all league games, all Challenge Cup qualifying round games, 1 Challenge Cup quarterfinal & 1 playoff quarterfinal. If the Devils fail to advance to the quarterfinals of the Cup or playoffs, you will be given credit to a game the following season.
WHAT YOU NEED TO GIVE US ALONG WITH YOUR APPLICATIONS FORM - A photocopy of your photo ID (passport, driver’s license or other form of ID with date of birth) and proof of disability (if applicable) is required with ALL SEASON TICKET APPLICATIONS. Please note – we require this for ALL APPLICATIONS. Although someone in the office might know you, you may be dealing directly with a volunteer or staff member who does not know you and will need the ID to verify your type of ticket.
RENEWING YOUR CURRENT SEAT - All current season ticket holders will have their current seat held for them to renew until Monday May 1st, 2017 at 5:00pm. After that time, all seats go back on sale for anyone to reserve as their season ticket seat for the 2017/18 season.
NEW SEASON TICKET HOLDERS OR PEOPLE LOOKING TO CHANGE SEATS - If you are going to be a new season ticket holder or are interested in changing seats, please CLICK HERE to download the list of currently available seats throughout Ice Arena Wales.
PAYING IN FULL - You can pay for your season ticket in full by CASH, by cheque (made out to DEVILS ENTERTAINMENT LTD) or by debit or credit card. Please note, there is a £5 charge for using a debit card and a 3% charge for using a credit card.
PAYING BY DIRECT DEBIT - You can pay for your season ticket over 12 monthly payments starting on April 1st, 2017. If you decide to pay by direct debit after April 1st, then we will require you to pay 1 month on application, then we will set up your direct debit to start from May 1st, 2017. This goes for whatever month you decide to start from, so if you decide to start on June 1st, we would require the monthly payment for April, May up front with your application.
There will be a £25 admin charge for direct debits. This charge can be added to your direct debit amount. There is only 1 charge per direct debit set up, so if you are setting up a direct debit for 2 or 3 season tickets to come out of the same account in one monthly payment, there is only one charge of £25 added to your direct debit, not 3. Please note – all direct debits will be set up for the 1st of the month.
If you choose to pay by direct debit, we will email you a link that you then have to enter your bank details and agree to the monthly charges. The service we use is GO CARDLESS and we used it throughout this season for all monthly payments.
Season Ticket Applications will also be available to pick up from the Arena on game night.